Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess strong communication skills and a passion for providing exceptional client services. This role involves engaging with existing and potential customers directly to address inquiries, resolve issues, and ensure a positive experience. A successful Customer Service Representative will be able to analyze customer needs and provide tailored solutions while maintaining professionalism at all times.

Key Responsibilities

• Provide outstanding customer support in a courteous and professional manner.

• Create and conduct presentations to customers and potential clients.

• Perform data entry tasks accurately and efficiently to maintain up-to-date customer records.

• Assist clients with product information, troubleshooting, and service-related questions.

• Collaborate with team members to enhance the overall customer experience.

• Maintain a thorough understanding of company products and services to effectively assist customers.

Requirements

• Proven experience in a customer service role is preferred, but not mandatory as there is in house training for the position.

• Comfortable with public speaking and presentation.

• Adaptable, quick learner who is solution oriented.